Returns & Exchanges

At Hillberg & Berk, we want you to feel empowered and beautiful in your jewelry, which is why we offer a 30-day return policy for most unworn items. Please note that for hygienic reasons, earrings are final sale unless they exhibit a manufacturing defect.

1

Initiate Your Request

Visit our online returns portal with your order number and postal code to select the items you wish to return or exchange.

2

Prepare the Package

Carefully place your unworn jewelry in its original packaging to ensure it remains protected during transit.

3

Label and Ship

Afford the provided prepaid shipping label to your package and drop it off at any authorized courier location.

4

Receive Your Refund

Once our quality assurance team inspects the returned items, we will process your refund to the original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing